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Customer Support - Payment Info

Payments to Synectic Design Ltd can be made by the following methods:

We will open accounts for customers who have a large enough and ongoing requirement. Full company details will be required before opening such an account.

Carriage of Goods

Carriage will be chargeable on all sales.  This will be at cost plus a nominal sum for packaging.

For deliveries to the UK a ‘Next Day’ courier service will be used.  This excludes weekends and bank holidays.

The cost of carriage change from time to time in line with costs imposed upon the seller. The price of carriage costs will be outlined on the web site with varying bands for many overseas territories which the seller reserves the right to alter by negotiation with the buyer should the cost of a shipment to a particular territory make the transaction uneconomic.

The buyer must verify with the seller that the goods are available for despatch before purchasing any of these delivery options if the date of delivery is of high importance to them.

At the time of publishing the cost of carriage for the UK will be at a flat rate regardless of weight

£6.50 for delivery on the weekday after goods are despatched

£9.00 for guaranteed Next day AM delivery.

£13.50 for Next day 10.30AM

£20.00 for Next day  9AM

£28 for Next day when next day is a Saturday

Overseas rates will varying dependent on the Region but at a flat rate regardless of weight.

The length of time for delivery by express services can vary between countries. In the UK we use a next day service as standard but outside the UK you can expect 3-5 days, Customs clearance not withstanding.  Export sales Inco-terms 'Ex-Works' all duties payable by purchaser.

EU countries:                £20.00

USA:                            £25.00

China and the Far East: £30.00

Australasia:                  £41.00

All purchases are subject to our standard terms and conditions - available on request.

Please note: any goods supplied by Synectic Design Ltd remain the property of Synectic until full payment is received.